Order Tracking

We'll send you an email with your tracking number as your order leaves our Jackson Center warehouse. You may find out exactly where your shipment is by going to the carrier's website (USPS, UPS, or FedEx) and entering that number.

Please keep in mind that it may take up to 24 hours for the tracking information to show up in the carrier's system once the label is made. If it doesn't update right away, don't worry.

Need Help?

If you have any questions about your delivery, feel free to reach out:

• Email: support@auracook.us

• Phone: +1 (762) 318-3496

• Address: 1729 Springfield Church Rd, Jackson Center, PA 16133

• Hours: Monday - Friday | 9:00 AM - 5:00 PM (EST)

Please include your order number in your email so we can assist you faster.