General Questions

Q: What products do you specialize in? A: We specialize in a wide range of premium travel accessories, including ergonomic neck pillows, noise-reducing earplugs, compact travel blankets, and more. Our products are designed for comfort, convenience, and style on the go.

Q: How can I contact customer service? A: You can reach us by email at support@zenohub.store. Our team is available to assist you Monday to Saturday, from 9:00 AM - 6:00 PM (GMT-05:00) Eastern Standard Time (New York) Sunday: Closed

Q: What payment methods do you accept? A: We accept the following secure payment options:

• Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

• PayPal: Pay securely using your PayPal account.

Shipping & Delivery

Q: How long does shipping take? A: We offer two shipping methods:

• Standard Shipping: This option is free and typically takes 5-7 business days after a 1-3 business day processing period.

• Expedited Shipping: For a flat rate of $12.99, your order will arrive in 2-3 business days after processing.

Q: How can I track my order? A: Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.

Q: Do you ship internationally? A: Currently, we only ship within the United States. We're working on expanding our shipping services to better serve our global community of travelers.

Returns & Refunds

Q: Can I return or exchange a product? A: Yes! We offer a 30-day return policy on all unused and undamaged products. To be eligible for a refund, items must be in their original condition and packaging. Please visit our Returns & Refunds Policy for full details on how to start a return.